If you’re still in the midst of a delivery problem, below is how to escalate your service. We take a personal approach to your delivery. Just like real life, however, things can go wrong – traffic, accidents, incomplete addresses, weather, detours and such can throw off delivery schedules. We always ask for a grace period to make things as right as we can for you. Take these steps so we can better serve you.
- Track your package by clicking here to see where it is and when it is expected for delivery.
- Call our toll-free number: 1-800-542-0851 and ask for a Customer Service Representative to help you.
- If you still need to escalate your concern, please use the links below to call the Regional Distribution Center Manager at the appropriate location to resolve your matter.